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FirstCallCall

We work it out with you on a call

The figure depends on how much your phone rings. A shop taking fifteen calls a week and a practice taking two hundred shouldn't pay the same, and a number printed here would be wrong for half of you.

What's included

  • Your questions, written with you from how you already ask them
  • Answering around the clock, including nights and weekends
  • Urgent calls sorted first, with the address read back and confirmed
  • A summary and the full conversation after every call
  • Repeat callers recognised, so nobody repeats themselves
  • Your own phone number, kept exactly as it is
  • Changes to how it answers, made by the people who built it

The terms

Month to month
No contract, no minimum, no notice period.
Pause it when you're quiet
Tell us and we stop billing until you're busy.
Cancel from your own phone
Turn the forwarding off. It's over that minute.

Nothing here is a promotional period. Your number was always yours, we hold nothing you can't take with you, and if we want you next month we have to earn it this month.

The real comparison

What it's replacing

Compare it against what you do today, not against another bill.

Voicemail

Free

And the most expensive option here. It loses you a customer a week you never hear about, because most people don't leave a message.

A part-time front desk

Wages

Better than us at what people are good at. Not at 11pm, not when nine people ring at once, and they eventually leave.

An answering service

Per minute

Always answers, mostly takes a message. Charging by the minute makes your busiest month your biggest bill.

Questions

Money and trust

+What does it cost?
We give you a price on a short call. It depends on how much your phone rings, and any number we printed here would be wrong for half the people reading it. What we can tell you now: it's month to month and there's no contract.
+What if I want to stop?
Turn the forwarding off on your own phone. It's over that minute. No notice period, no exit call, nobody ringing you to save the account. There's nothing to unplug, because your number was always yours.
+Can I pause it in my quiet season?
Yes. Lots of businesses have a slow half of the year. Tell us when you're quiet and we'll stop billing until you're busy again.
+Who's behind it?
A small team that has built software for years. We also run PokerInk, which is live in the App Store and on Google Play. There's no sales team, so the person who answers your email is the person who writes the code.
+Who owns the calls and the customer details?
You do. The names, numbers and call records belong to your business. We never share them with anyone else, including our own other customers. If you leave, you take them with you. We don't sell leads and we never will.
+Are the calls recorded?
The words are. Every call becomes a short summary and a full transcript, and both go to you. That's the whole point: you get the details instead of a missed call notice. Your caller was told they're speaking to a computer before any of it started.

Hear it first. Then ask the price.

A price means nothing until you know whether you'd put that voice on your own line. Call the demo number before you book anything.

Then fifteen minutes: your business, how much your phone rings, and a figure. If it isn't worth it, say so and we both get our afternoon back.

Or email support@accelra.io and tell us what you do.