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Hear it answer a live call(509) 286-1263
FirstCallbetter every call
How it worksIndustriesPricingCompareGet set up

A person answers your phone, or voicemail does.FirstCall sits in between.

(509) 286-1263United States(604) 225-2908Canada

Interested? Leave your email and we'll get in touch.

No contract

CustomerYour Phoneno answerFirstCallconfirmationthey text backfor you, after every call and textEmailTextYour CRM

Hear a sample call

Pick your line of work - then ring the demo line and hear it live
Live call0:17
0:00
FirstCall

Thanks for calling Acme Plumbing, Heating & Air. You're speaking with an automated assistant. How can I help you today?

0:07
Caller

There's water coming out from under my hot water tank, it's all over the floor.

0:13
FirstCall

Is water still coming in right now?

0:15
Caller

Yeah, it's still going.

0:17
FirstCall

Okay. Can you reach the shutoff valve on the pipe going into the top of the tank?

A sample, not a recording.(509) 286-1263
27%

of calls to home-service businesses go unanswered

<3%

of people sent to voicemail leave a message

1.1s

median pause before it replies, about what a person takes

10 min

to set up, on the number you already give people

The difference

A message,or a job

Same caller, same ninety seconds. 27% of calls go unanswered and fewer than 3 in 100 leave a message, so most of what you lose you never hear about - Invoca's figures.

A message-taker hands you

While you were out

Name
Dave
Number
(604) 555-0142
Message
Something about a leak. Please call back.

You still have to ring back to find out what the job is - and what it's worth.

FirstCall hands you

Problem
Hot water tank leaking, water on the floor
Coming in now
Yes - still running when they called
Shutoff
Closed during the call
Address
9042 Glover Road, LangleyREAD BACK
Urgency
Urgent - goes straight to the owner

Enough to call back and quote, without asking the caller twice.

Your questions

A law firm and a salonneed different questions

During onboarding we work through your business with you - what you do, what you need from every call, how you talk to your customers - and build your agent from that. Truly yours, not a template.

Law firms

  • What kind of matter, in the caller's own words
  • The other party's name, so a conflict check can run before anyone calls back
  • Whether there's a hearing, filing or limitation date coming up
  • Whether they've already spoken to another firm, or been served anything

Salons, spas & studios

  • Which service, and roughly how long it usually takes them
  • New client or regular, and whether they see someone in particular
  • Whether they're booking, moving, or cancelling
  • Preferred days and times, and how flexible they are

Plumbing, heating & air

  • Whether water is coming in right now - a drip and a burst are both “a leak” to a caller
  • Whether they can reach the shutoff, and whether it's closed
  • The specific symptom, not the category: blows cold, keeps running, no hot water
  • Furnace, boiler, heat pump, AC or hot water tank, and roughly how old

Plumbing, heating & airProperty managementCleaning servicesPressure washingMoving & storageLaw firmsAccounting & bookkeepingInsurance agenciesIT & managed servicesReal estateSalons, spas & studiosAuto repair

Questions

The ones you weregoing to ask

+

Do I have to change my number?

No. Your number stays exactly as it is. Nothing to reprint, nothing to tell your customers. You just tell your phone to send unanswered calls to us.
+

Can I still answer my own phone?

Yes, and you should. If you pick up, we never hear the call. We only get the ones that were about to go to voicemail. You keep your phone. You just stop losing the calls you couldn't get to.
+

Does it work with the software I already use?

Not as a one-click connection yet. Here's what happens instead. A few minutes after every call you get an email with the caller's number, a short summary, and the full conversation underneath. If you'd rather it landed inside your own software, tell us which one. We're the two people who write the code, so that's a conversation, not a support ticket.
+

What does it cost?

We give you a price on a short call. It depends on how much your phone rings, and any number we printed here would be wrong for half the people reading it. What we can tell you now: it's month to month and there's no contract.

More on what it costs and how it gets set up.

Judge it before you buy it.

Call the demo line. If you wouldn't put that voice on your own phone, don't. Tell us why instead. That's worth more to us than a sale.

If you would, setup takes about ten minutes. Your questions, your number, answering the same afternoon. No contract and no new number. Turn the forwarding off on your own phone and it's over that minute.

(509) 286-1263United States(604) 225-2908Canada

Or leave your email and a person will reach out.